Understanding Corporate Compliance

Compliance as a Driver for Business Process Improvement

Outsourcing Your Business Payroll

Staffing companies value add services for higher rating

Chennai, Jan 16 (IANS) With staffing services fast turning into big business, major players in the field have started going up in the value chain, offering trained people or even guaranteeing performance so as to get a better billing.

Staffing companies provide temporary employees to firms. The service is also called 'temping' or 'flexi staffing.'

'Staffing is a matured service globally with multiple offerings like managed programmes, in-house management and vendor management,' P.S. Srikumar, vice president for sales and marketing at Talent Pro India HR, told IANS.

In countries like Britain, there are specialised staffing companies operating in niche areas like healthcare, leisure and tourism, and manufacturing. What they offer is a combination of people, productivity and management.

'The niche player offers the advantage of expertise and convenience and the client is willing to pay a higher value for the benefits received. These services border between temping and outsourcing, realising the benefits of both,' Srikumar said.

Speaking about Talent Pro's attempts in climbing the value chain, he said: 'We offer a managed programme - one of the first of its kind in India - to a multinational telecom operator.'

'We mapped the market completely and used a research-based approach to offer a comprehensive proposition. We did a detailed industry research to arrive at the benchmark norms. The scope of work includes regular monthly monitoring of performance against targets,' added Srikumar.

To execute its contract, Talent Pro built an employee dashboard for information, used productivity yardsticks and benchmarking that with the industry norms.

'Since the team is run by a professional as a managed programme, we agreed for performance guarantee. The fee structure here is very different from that of a normal staffing or temping fee. The research-based approach also has been cautiously applied to work out the productivity indices, as loss of productivity will impact us on billing,' Srikumar remarked.

'We have engaged a team from the industry. So it understands the nuances of business and hence can significantly value add. It gives a settling time for the client while his business does not have to wait till his people are in place,' Srikumar said.

According to him, this module works on a build operate-lease-or-transfer method. The team is transferred to the client at an appropriate time for a fee.

The service fee is of various forms - retainer-plus-handling fee, recruitment fee, administration fee, transfer fee and others.

'This is non-conventional and the risks of taking on productivity keep companies away from this module. The success key is to have national recruitment capabilities, time-bound activity and earmarking of exclusive resources,' according to Srikumar.

On the risk side, the liability is unlimited and staffing companies are bound by exclusivity agreements. They cannot offer the service to others.

The country's largest staffing company, Ma Foi Management Consultants, which is part of the Netherlands-based 12-billion-euro Ranstad Holdings, will soon launch its value-added service called In-house Services for its clients.

'Under this we will take care of the entire flexi/temporary staff at our client's place deputed by us. We will also assure performance guarantee and provide all the business analytical data,' K. Pandiarajan, chairman of Ma Foi Management, told IANS.

According to him, the company deputes around 60,000 people for 980 clients and the plan is to increase it to 100,000 in 2011.

Not all agree with such new models guaranteeing performance.

'They are basically outsourcing deals which staffing companies are not equipped to do,' Manish Sabharwal, chairman of the Bangalore-based TeamLease Services, told IANS.

He said: 'TeamLease offers trained personnel to companies which itself would be a great relief to the client companies. Staffing companies are not supposed to provide trained personnel.'

Last year TeamLease acquired a training company, Indian Institute of Job Training, and Sabharwal said the number of centres would be expanded to 400 this year from the current 250.

'We haven't started value-added services to our staffing activity. Our core focus is on offering labour law compliance services,' said Bharath K.S, chairman and managing director of Aparajitha Group.

TalentPro Moves Mumbai Office

Jan 12, 2011 – Mumbai, India – TalentPro India HR Pvt. Ltd., a leading provider of human resource services to small, medium and large businesses, has relocated their Mumbai office to a new, larger location at 110 Gomes Indl Estate, Near Lathya Rubber, Saki Naka, Andheri East.

Formerly at 203 II Floor, Hyde Park, Saki - Vihar Road, Andheri (East), TalentPro India chose to move in response to increased client need for services. The recent move is to accommodate continued growth and the expansion of service offerings.

“In addition to providing us with more room for additional staff, our new office is spacious enough for us to host in-house trainings and seminars,” says President - Sales & Delivery, Ms.Kalpana Bansal. “We’re happy to move to a place that meets our needs right here in Andheri”

TalentPro India provides a wide range of services including human resource and compliance audits, training and development, payroll processing and HR business consulting, assisting small, medium and corporate entities with making employment-related decisions that are cost effective and that minimize liability risks.

For more information about TalentPro India HR Pvt Ltd., visit www.talentproindia.com or contact us at +91 22 40300600 or sales@talentproindia.com

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About TalentPro India

TalentPro India is an end-to-end HR solution provider. TalentPro works with clients to solve their most complex human capital issues, designing and helping them through the entire value chain of talent management, maximizing the power of their people, lowering their costs and allowing them to focus on what they do best. TalentPro has a pan-India presence with regional offices in Delhi, Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore. The company is a wholly owned subsidiary of InterPro Global Pte Ltd., which is part of the Briley Group, based out of Singapore. For more information logon to: http://talentproindia.com

Lots of Gains without any Payroll Pain

It is the last quarter of the financial year, and your payroll must be ready with reports that roll out and prepare employees’ leave positions, capture and verify investment declaration data and also serve as investment advisory for tax planning for your employees.  A good payroll service provider should be not only provide comprehensive value-added services, but also provide the flexibility for deductions and reimbursements for earlier periods that have been missed out.  And when an employee needs clarification on the entire process, nothing can be more helpful than having a help desk in place. 

TalentPro is one of the very few service vendors who can combine your payroll with time and attendance requirements, addressing Leave Records, Reimbursements, Loan Accounting, Arrears Calculation, all the while de-linking the full and final processing from normal processing.

TalentPro’s payroll service can handle, auto calculation of:

• Notice Pay recovery
• All pending loan balances
• Pending TDS
• Leave encashment
• Full and final statement  that can help employees plan their deductions and reimbursements.

As reimbursements can be made part of payroll, our services give you the flexibility to define several reimbursement codes, with pre-set maximum values, enabling monthly reimbursement processing and the flexibility to generate reimbursement payslips.

And this is also that part of the year when you should make sure that the system checks for special procedures to be incorporated into the payroll.  For example, you can:

• Schedule for any special bonus payrolls.
• Verify that the month-end close-out dates are accurate for the coming year
• Verify that management reports for the next year are scheduled, and will include the correct weeks and process.
• Confirm that for the schedule of pay dates, period ending dates and quarter closing dates, are as intended and do not fall on holidays or weekends, for the coming year.

All of these require a payroll vendor who understands your business and the pain points of adhering to compliance trends.  TalentPro fits the bill and you can still aim to gain, without much pain.

Call us today, and choose from out boutique of payroll solution that fits your needs.

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Outsourcing Governance, Risk and Compliance

Corporate fraud is something that the Indian public can live with.  But not corporates. The demand for governance, risk and compliance outsourcing has increased significantly over the years, and market pundits say that the high growth rate of Indian businesses, stiff competition and large inflow of foreign funds have been the key drivers.

In India, Clause 49 of the listing agreement contains provisions related to corporate governance. Adhering to compliance standards is a crucial part of corporate governance and its importance comes into play not only from a governmental audit point of view, but also from the varying and evolving needs of a growing organization that is open to mergers and collaborations. With more FII investment, accountability to foreign shareholders becomes mandatory. Outsourcing compliance to organizations like TalentPro which understand the entire spectrum of compliance needs is the most preferred route, for those who want to raise overseas long-term capital. 

While paper-and spreadsheet-based processes are resource intensive and can increase the cost of compliance, outsourcing to a lead player in this field can yield results beyond measure. Working with TalentPro means that you don’t have to deal with a one-size-fits-all solution, but one that is customized to your demands with a pro-active and streamlined approach to your growth plans.

Our compliance team will take care of your:

Risk Management – Will facilitate risk identification and analysis to guarantee the achievement of organizational objectives and compliance with policies and regulations.

Initiative Management – Will sit with you to understand your projects and then select, implement and monitor initiatives that will hold you through the various levels of compliance needed. 

Process Management – Will provide integrated discussion platforms for describing, modeling and executing your business processes.

Quality Management – Support you with integrated quality management through all phases of your projects and will address the increasing complexity of your processes.

Incident and Problem Management – Will handle all incidents, problems and bring corrective/preventive actions to the fore. 

Control and Monitoring – Will provide a unified environment for monitoring compliance on a “one-on-one” mode, giving you a quick overview of audits and metrics, every month. 

Policy and Compliance Management – Dispel notions about regulatory acts, international standards and protocols, by continuous dissemination of information.  Your data is protected and confidentiality is assured guaranteeing appropriate compliance through periodic audits and analyses.

Please call us today, for a clear understanding and audit of your governance, risk and compliance needs. 

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